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 What level of access will my clients need to configure SiteLock?

SiteLock Scanner Lite and SiteLock Find run via HTTPS and scan what is web visible. Your clients...

 What is SMART?

SMART is the Secure Malware Alert and Removal Tool (SMART). SMART can be set to 1 of 2 settings;...

 What is the difference between the security I am providing as a host and the protection SiteLock provides?

As a hosting provider you're responsible for the security and functionality of the server hosting...

 Will SiteLock impact hosting resources/does software need to be installed on the server?

No. During a website scan, SiteLock downloads the relevant files via FTP to a secure server and...

 What is the difference between the firewall I currently provide and the firewall that SiteLock offers?

Servers have different layers for communication. The OSI model has 7 layers. The firewall...